The HR Payroll Coordinator – Retail Division is responsible for gathering, validating, and preparing payroll and commission data for all retail locations to support accurate and timely payroll processing by the corporate payroll department. This role ensures commission calculations are accurate, employee compensation data is complete, and all payroll-related inquiries are handled professionally and efficiently.

The role requires strong attention to detail, payroll knowledge, understanding of benefit deductions, and familiarity with general ledger impacts. The Payroll Coordinator works closely with retail leadership, sales teams, accounting, and corporate payroll to maintain data accuracy and support consistent payroll operations across the division.

Essential Duties & Responsibilities:

• Payroll preparation & processing support -
  • Pull, review, and validate commission data
  • Prepare consolidated payroll files for all retail locations and submit to corporate payroll
  • Verify hours, commissions, bonuses, draws, spiffs, and other earnings for accuracy
  • Ensure all employee compensation changes are correctly reflected in payroll files.
• Commission & earnings accuracy
  • Work with retail accounting team to ensure sales commission data is accurate, complete, and properly published for employee review
  • Identify discrepancies and coordinate corrections with Accounting and General Managers.
  • Maintain commission tracking schedules and support periodic audits of payroll data.
• Employee support and communication
  • Serve as the primary point of contact for payroll-related questions from retail employees and managers.
  • Provide clear and timely responses on pay calculations, commission details, benefit deductions, and pay adjustments.
  • Educate employees on pay cycles, deductions, commission timing, and general payroll processes when needed.
• Reporting & documentation
  • Prepare recurring and ad-hoc compensation reports, labor summaries, and commission reconciliation schedules.
  • Maintain organized payroll documentation, approvals, and audit trails for review by internal and external auditors.
  • Support monthly general ledger reconciliation activities related to payroll and commission accounts.
• Compliance & process improvement
  • Ensure payroll practices align with internal controls, corporate payroll procedures, and federal/state wage-and-hour regulations.
  • Assist in identifying opportunities to streamline the payroll preparation process across all retail locations.
  • Maintain confidentiality of employee information at all times and follow proper data security protocols.

Key Competencies

• Accuracy and attention to detail

• Strong organizational and prioritization skills

• Effective written and verbal communication

• Confidentiality and discretion

• Proactive problem-solving

• Ability to manage multiple deadlines

• Collaboration across field and corporate teams

Qualifications:

• Associate degree in Accounting, Business, or related field; or equivalent experience.
• 3+ years of payroll, accounting, or HR/payroll support experience.
• Strong understanding of payroll concepts, including overtime, deductions, taxable/non-taxable earnings, commission structures, and wage calculations.
• Familiarity with benefit deductions (health, dental, vision, 401k, supplemental benefits).
• Basic understanding of general ledger activity and how payroll impacts financial statements.
• Exposure to commission-based payroll environments.
• Experience using HRIS and payroll software (ADP, Ultipro, etc.).
• Proficiency in Microsoft Office Suite (especially Excel and Outlook) and SharePoint.
• High attention to detail and accuracy with ability to handle multiple requests and prioritize tasks in a deadline-driven environment.

Preferred:

• Experience working in a multi-location retail, dealership, or sales-driven organization.
• Experience in publicly traded company environments.