Job Description
This position will report to the company’s Supervisor of Sales & Customer Service.
This Sales & Customer Service Representative will handle a variety of responsibilities for the company, including:
- Respond to sales and customer service calls and emails
- Monitor customer accounts
- Perform administrative tasks related to Sales and Customer Service
The position is located in Jackson, Mississippi, and does not require out-of-town travel. Normal working hours are Monday-Friday, 8am-5pm. Competitive salary with excellent benefits with a long-time stable company. Eligible Sales Team members may qualify for a mostly remote work schedule.
Desired Skills and Expertise
- Basic office and clerical skills, including experience with Microsoft Office software.
- High school diploma
We are seeking an applicant who exhibits:
- Ability to follow detailed instructions
- Integrity of the highest degree
- A utility player mentality who is enthusiastic about learning new skills and generating innovative solutions to solve work challenges and identify opportunities
- A confident, friendly, positive attitude that shows everything you do as a welcome opportunity to learn more about the company
- An ability to treat confidential material appropriately
- Ability to learn quickly and prioritize effectively
- Excellent communication skills; ability to communicate clearly and effectively
Benefits
The company is a privately-owned company with almost zero red tape committed to getting things done with as few meetings as possible. With everyone under one roof in downtown Jackson, Mississippi, it's easy to get the answers you need — just walk down the hall.
Some employees have made a career here for more than 40 years! It's easy to do with a great team of people in a strong, stable company that's been in business for more than 75 years.
If you're looking for your forever career home, we think you'll like our down-to-earth atmosphere and our excellent benefits, including:
- Paid holidays (8), including two days at Thanksgiving and at Christmas
- Paid personal time off for vacation, sick leave, etc.
- Profit-sharing retirement plan
- Profit-based bonuses
- Medical and prescription drug benefits with low premiums for individuals and families
- Telehealth medical benefits, including mental health therapists, neck and back pain specialists, and nutrition counseling
- Flex savings account (FSA)
- Vision benefits
- Dental benefits
- Student loan repayment assistance (SLRA) program
- College education assistance program for employee dependents
- Employee discount when purchasing FSI products
