The Applications Support Analyst provides end-to-end support for multiple proprietary web-based applications with dependencies on multiple database technologies including SQL and PostgreSQL. End-to-end support may include resolving end-user requests, debugging application code, and configuring, maintaining, and troubleshooting application infrastructure such as databases, networks, virtual machines, and application gateways in a cloud computing environment. The Applications Support Analyst engages with the product at every stage, from design, through testing and then into production and support. This role will support the business by ensuring the maximum operablity of our systems. Uptime, response time, and customer responsiveness are paramount. This role primarily utilizes Microsoft Azure, Microsoft SQL Server Management Studio, pgAdmin, Microsoft Office, and GeoCall applications.
Essential Functions
Work Environment:
This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines. This job may occasionally require travel, by car, plane, bus, taxi, etc., to attend meetings, conferences, training, etc., and overnight stays.
Qualifications/Skills
Required Education/Experience
Physical Demands/ADA Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to speak and hear. This is largely a sedentary role, and individuals may need to sit or stand for long periods of time. Individuals must be able to type and operate telephones and computer equipment. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder height, below the waist, or lifting as required to file documents or store materials throughout the workday.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Meet Mary Hannah Cooper, Senior Recruiter at Staffers since 2017. She delights in making connections with talented individuals and clients around the state. Mary Hannah holds the designation of Certified Staffing Professional (CSP) from the American Staffing Association. She is anticipating her October 2024 wedding to her fiancé, James Jarvis. She is also proud dog mom to Nora and cat mom to Bea. Mary Hannah’s favorite cuisine is Greek food, she enjoys long outdoor walks down the Natchez Trace, and never turns down a chance to dance to songs by Van Morrison! Committed to excellence, she's your ally in achieving your goals.
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