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Front Desk Receptionist-Dental Office

Jackson, MS 39211

Posted: 03/13/2025 Industry: Medical Pay Rate: $18.00

Job Description

The Front Desk Receptionist plays a vital role in the dental office, serving as the first point of contact for patients and managing all aspects of the front desk operations. This includes greeting patients, scheduling appointments, answering phones, verifying insurance, processing payments, and maintaining a clean and organized reception area.

Key Responsibilities:
 
             Patient Relations:
  • Greet patients warmly and professionally, ensuring a positive patient experience. 
  • Address patient inquiries and concerns promptly and efficiently. 
     
  • Act as a liaison between patients and dental staff, ensuring smooth communication. 
     
    Scheduling and Appointment Management:
     
  • Schedule, reschedule, and cancel patient appointments efficiently. 
     
  • Maintain accurate and organized appointment schedules. 
     
  • Send out timely appointment reminders to patients. 
     
    Front Desk Operations:
     
  • Manage patient records and maintain accurate files. 
     
  • Answer and screen phone calls, route them appropriately, and take accurate messages. 
     
  • Ensure the waiting area is clean, comfortable, and inviting.
     
    Financial Management:
     
  • Verify patient insurance eligibility and coverage. 
     
  • Assist with billing and payment processing. 
     
  • Handle patient inquiries regarding insurance and payments.
     
    Administrative Tasks:
     
  • Process paperwork and file insurance claims. 
     
  • Manage office supplies and inventory. 
     
  • Maintain a clean and organized front desk area.
     
    Computer Skills:
     
  • Proficient in computer operation and use of dental software (e.g., scheduling, billing, insurance verification). 
     
  • Proficient in using basic software such as word processors and spreadsheets. 

Additional Information

Offers Benefits

Hours are 8:00am-5:00pm Monday-Friday

Location: Northeast Jackson, MS

Meet Your Recruiter

Kelly Webb Collum
Director of Recruiting & Operations

Meet Kelly Collum, our seasoned Professional Recruiter at Staffers since January 2000. However, she has been in the industry over 32 years alongside our President, Beth Henry. Kelly thrives on making a meaningful impact on people's lives. When not matching talent with opportunity, Kelly enjoys Spinning and has been a Reformer Pilates instructor for 27 years. In her downtime, she cherishes moments with her husband, adult children, and adorable first granddaughter. Kelly's favorite escapes? The beach and tropical islands, where relaxation meets adventure. At Staffers, Kelly finds immense reward in helping individuals secure a better future—it's truly life-changing! 

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About Jackson, MS

Ready to embark on a new career adventure in vibrant Jackson, Mississippi? This charming city offers not only job opportunities but also a rich cultural scene, with landmarks like the Mississippi Museum of Art, Thalia Mara Hall, and the Fondren District's eclectic cuisine and art galleries. Jackson is a hub of growth and innovation, making it an ideal location for professionals looking to thrive. Consider joining us in exploring the job listings in this dynamic area and unlock the door to endless possibilities for your career!