Job Overview:
Service Assistant for this role would help check in all returns and duties responsible with returns. Assess and repair units sent in for warranty and non-warranty repairs. Return stock back to the warehouse when deemed sellable as new. Check-in and catalog all show returns. Transition into answering phone calls from customers, service techs, dealers, and Rep groups about technical issues, part questions, and general questions they may have. When workloads dictate, help out in production or shipping.
Responsibilities and Duties:
· Check-in returns
· Assess returns and make them sellable as new
· Assess units sent in for warranty repair
· Answer phone calls
· Keep track of all phone calls in a phone log
· Check-in and catalog all show returns
· Check-in and catalog any unit deemed culinary
· May need to help out in other departments as workloads dictate
· Being familiar with the following is a plus
· Other duties as assigned
MUST have a technical background
Meet Mary Hannah Jarvis, Senior Recruiter at Staffers since 2017. She delights in making connections with talented individuals and clients around the state. Mary Hannah holds the designation of Certified Staffing Professional (CSP) from the American Staffing Association. She and her husband, James Jarvis, married in October 2024- and are enjoying newlywed life! She is also proud dog mom to Nora and cat mom to Bea. Mary Hannah’s favorite cuisine is Greek food, she enjoys long outdoor walks down the Natchez Trace and never turns down a chance to dance to songs by Van Morrison! Committed to excellence, she's your ally in achieving your goals.
Staffers is a full-service staffing agency located in Ridgeland, Mississippi, specializing in Office Support, Industrial Support and Professional Positions, on a temporary, temporary-to-hire and direct hire basis across Mississippi and beyond.
