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Member Service Representative Greenville MS Branch

Greenville, MS 38701

Posted: 11/16/2022 Industry: Banking Pay Rate: $15.00 per hour

Job Description

The Member Service Representative is responsible for a wide variety of teller, administrative and clerical duties.  Duties include a high level of external and internal public contact and management of varied records and file systems.  Confidentiality is involved, and sensitive situations may be handled.   

Primary and Essential Functions

  • Establish and maintain member accounts
  • Prepare and process teller transactions efficiently and effectively
  • Adhere to established cash handling and balancing procedures
  • Prepare corporate deposits daily
  • Perform a variety of administrative duties including but not limited to answering telephones, typing and filing
  • Provide excellent customer service
  • Adhere to all branch procedures

Secondary Functions

  • Perform general administrative duties such as attending meetings, report production, etc.
  • Assist branch personnel with special projects as needed

Competencies/Skills

  • Ability to handle monetary instruments and make transactions accurately
  • Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products.
  • Ability to read and interpret documents, write routine reports and correspondence.
  • Ability to speak effectively before groups of customers and employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, percent, and interpret data.
  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Excellent customer service skills

Job Requirements

Desired Qualifications

  • Bachelor’s degree, business concentration preferred
  • Fluency in English and Spanish preferred
  • 3+ years experience in banking/finance in areas related to job requirements
  • Cash handling and customer service experience

 

Meet Your Recruiter

Kelly Collum

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